Tag Archive for sales

Copywriting Tools: This Reveals Your Best Customer

Copywriting Tools Reveal Your Best Customer

Play along with this fun game to see your best customer revealed.

Imagine you’re standing in the airport pickup lobby – with all the drivers and chauffeurs.

Each holds up their sign, naming the passenger they are there to pick up.

A very specific WHO which they are looking to give transportation to.

You now, are there to pick up, or attract your best customer.

Quickly, what is printed on the sign you are holding up?

End of Game.

Did you struggle with that?

If so, you’re not alone.

You’re in the group of millions of other copywriters, entrepeneurs and businesses likely wasting $80 of every $100 spent on advertising and marketing. Or an equivalent dollar amount – in wasted time.

The 80/20 Rule is always in play.

Also known as the Pareto Principle, which dictates that:.

80% of your results (sales, leads, etc) will come from the 20% of your marketing efforts that actually hit the mark. The few people for whom your message hits home. The small group of folks who say, “Hey, they’re talking to me. It’s like they know me!”.

Our best results come, and are most efficiently found, when we target market like a sniper to that small, predetermined 20% that buy – from the get-go. Rather than shotgunning some generic ad to the masses and hoping something hits, at least someone.

I’ve found…

Why Most Marketing Fails

Many businesses and entrepeneurs, by conscious choice, refuse to “limit their opportunities” by picking any one particular who, or target. They insist their product or service is for everyone. Consequently,  their marketing and advertising invites everyone to buy!

Yet the age-old Russian proverb advises: “Chase two rabbits, and you’ll catch neither.”

Most who attempt marketing to the masses, soon find they haven’t enough money to reach everyone. Then, anyone. Because they quickly run out of money. 80% of which was wasted.

Coca-Cola has enough money. Pepsico too. Geico does. They can afford to waste millions of dollars on ads to everyone because they are so well established and profitable already. They are playing a MAINTAIN marketshare game with billions of extra dollars in the bank to play with.

Most small business and entrepeneurs are playing an entirely different game, yet copying the marketing tactics they see the big boys using.

Small businesses and entrepeneurs are actually playing the GET marketshare game – and playing it with very conservative marketing budgets. Few have the resources required to effectively chase more than one rabbit at a time.

Our marketing dollars go infinitely farther, and often return with friends, once we begin to target and market specifically, and only, to our best customers. The 20%.

Knowing this…

Let’s imagine our best customer.

What name will you write on your sign now?

Who is your best customer?

Or, WHO would BE your best customer?

Ideally you know (or knew) this BEFORE your product or service was ever created. It’s always a mistake to spend one’s time and money creating a great wiz-bang thing, then trying find someone who needs it.

Better you looked for THIS PERSON’S PROBLEM – then devised, or found a solution to offer them specifically.

You solve a problem, or fill a need or desire for some particular person. A person who has many others like him (or her) out there in the world who could also benefit from buying your ‘stuff’. This gives you the ability to add scale to your business.

13 Ways To Make A Desireable Product

  • Maybe you make something faster
  • Cheaper
  • Easier to use
  • Easier to assemble
  • Lighter
  • Longer-lasting
  • More exclusive, aka luxury version
  • With better, faster, easier, safer, more discreet delivery
  • Sell it in a price-competitive bundle with related things
  • Maybe you automate some manual task with your app.
  • Maybe you offer templates to speed up or simplify
  • Maybe you convert media outputs
  • Maybe you translate into other languages

Maybe you write better copy to sell all that stuff.

Well you certainly better know WHO you are selling to.

WHO that best customer is.

Consider this advertisement as example…

Attention Plumbers – ‘No Snake’ is the New, 100% Organic Drain Opener. It’s guaranteed to quickly cut through hair, grease, grime, and soap scum in 2 minutes or less with NO Snaking Required. One capful is all you need. Safe for all plastic and metal pipes. Non-toxic. Service calls are now a breeze. No more breaking pipes apart or messy snakes to clean up afterward. Proven to work on over 1.2 million homes already. Faster service calls mean bigger profits for you. Available now to professional plumbers only. Go to: NoSnakePlumbers.com for more details and simple order instructions. Use discount code: SNAKELESS for free rush shipping on your first order.

This is the kind of targeted specificity that brings results.

My sign says: Plumbers
Clear Benefit Stated: Easier, faster, cleaner service calls for bigger profits

3 Elements To Make A Sale

  1. Customer
  2. Has A Problem
  3. Buys a Thing To Solve That Problem

(Shout out to author Dane Maxwell of “Start From Zero” for this brilliant simplification)

Plumber-buys a thing (Drain Cleaner) -to get a result (easier, faster, cleaner, more profitable)

Most times you can define a WHO.

And you can define or see WHAT that person’s big problem (or desire) is.

Your job then, you get money by,  finding or creating, and then selling them a solution.

Three Elements.

A WHO. A WHAT. And a HOW.

This is the magic of The Copywriter’s Persuasion Toolkit.

It shows you all 3!

It breaks down your market into the simplest 3 elements. It makes selling, or creating copy that sells for your client, super simple.

The Copywriter’s Persuasion Toolkit reveals:

  • Your very best customer,
  • Where to find them,
  • What their main (often hidden) problem is,
  • And what solution they are most likely looking for.
  • Plus, it reveals how they want that solution to be sold to them. Buyer hot buttons.

Do you need more?

I implore you then to spend 30 minutes playing with the Copywriter’s Persuasion Toolkit.

Marvel as your very best customer is revealed with minimal effort in record time.

Guaranteed.

One seasoned marketing veteran sent me this message…

Bob,

“I used your POP/tool kit to define my copywriter’s avatar, believe it or not, your shit works. HA!” – GJA

See if I’m right. Or he’s right.

At least try it to see if YOU were right about WHO your best customer is and what they really want.

You might just be surprised.

-Robert Schwarztrauber

P.S. The toolkit puts into simple visual and template format, the same techniques I, and other smart marketers have been using for years to sell books, gemstones, coaching and other services – in addition to persuading a whole bunch of folks to do the things that we need done. Including businesses and various government agencies who are notorious for having a “policy” of not doing the very things we do get them to do! With the right toolkit, you can be more persuasive too! In everything you do,

Click The Image Above to Learn More

Copywriting Tool by Maslow Boosts Response

Copywriting Tool by Maslow Boosts Response

Copywriters – Are you using Maslow’s Hierarchy of Needs Pyramid as a powerful copywriting tool to grab more attention, boost responses, and increase overall sales?

You should be. Here’s why…

Released in 1943 by the respected psychologist, Dr. Abraham Maslow, “Maslow’s Hierarchy of Needs” is a psychological theory that explains how human needs can be arranged in a hierarchy, with basic physiological needs at the very bottom and self-actualization needs at the tippy top.

His theory explains how people have different levels of needs, and they must satisfy their lower-level needs before they can move up the hierarchy to satisfy higher-level needs.

This theory can be applied in many fields, especially copywriting, to craft sales promotions which capture more attention faster, boost response rates, and lead to more profitable sales campaigns overall.

In copywriting, Dr. Maslow’s Hierarchy of Needs Pyramid can be utilized as a powerful tool to uncover the needs and hidden desires of your prospects. Using this knowledge, you can create more compelling sales copy. Copy which speaks directly to their most urgent needs.

Plus, you can STOP wasting time, energy, or copy on issues higher than, or above the prospect’s current level.

For example, if you are promoting healthy, nutritious, prepared meals to low income, busy-parent households, you could write about how your product solves basic level issues : Nutrient packed. Fills you up. No empty calories. Tasty. Vitamin fortifiied to help prevent sickness and disease. Completely satisfies your hunger/thirst at every meal.

Conversely, you will find little or no benefit writing about how these meals help them connect to the community, (Higher Level 3) or how their friends and coworkers will be in awe of them. (Higher Level 4). Those types of promotions will fall upon deaf ears, because these prospects are desperately searching to fulfill more basic, physiological, real  survival type needs.

Folks always focus on solving their most basic, pressing problems first. Gotta have food on the table before you can concern yourself with higher level interests.

“No food to eat? Well, you certainly have no interest then in hearing about our fine handmade, sterling silver salad forks,  and these here fine lead-crystal wine goblets that just came in!”

Your promtions will do best when you – Offer Only What They Need – NOW!

Maslow’s Pyramid shows where your prospect is in his life – so you can better understand this person’s immediate needs. With this information, you’ll capture attention better. You’ll boost your chance of a sale.

And you’ll write much faster since you’ll not be wasting research time and words on things irrelevant to his immediate needs.

Psychologist,
Dr. Abraham Maslow

-Maslow’s Hierarchy of Needs Defined-

Level One: How Copywriters Address PSYCHOLOGICAL Needs

At the lowest, primary level of needs, the physiological level, copywriters can focus on promoting products that satisfy the most basic human needs. Things such as nutritious food, clean water, comfortable shelter. Water filters, warm clothing, food and nutrition programs. Low-cost housing, job opportunities, and child-care fit in this first-tier category.

Level Two: How Copywriters Address SAFETY Needs

At this level copywriters can promote products that provide security and protection. Things like insurance, home security systems, child safety gadgets, pet safety, personal protection devices, jobs with secure futures, Homes sellers can play up neighborhood safety factors. For example, better neighborhood, gated community. Condos with security provided. Safer schools for their children to attend.

Sales trainers often refer to the story about how Security Companies immediatly unleash their sales reps on an area which has had a recent burglery. “Evening mam. Did you hear about that recent burglery across the street?” When a potential safety threat is recent or close by, the prospect is far more likely to buy.

Marketing legend, Dan Kennedy wrote in his book, “The Ultimate Salesletter”

“My sales-trainer friend, the famous (late) Cavett Robert, said, “To sell life insurance or cemetary plots you have to make your customer see the hearse backed up to the door.”

A bit dark perhaps. But if you cannot make them appreciate or envision the threat, they certainly won’t see any need to buy.

On a more positive note…

Offering money-back, or other strong guarantees or warrantees for your product, appeals to their need to feel safe. Letting them know specifically that the thing they fear most WON’T HAPPEN if they buy your product, is another way to fulfill their need for safety.

Like that stellar headline, I believe it was from Marty Edelston of Bottom Line, “What Not To Eat on An Airplane!” Anyone with even a wisp of care for their safety HAS TO READ that advertisement.

Level Three: How Copywriters Address SOCIAL Needs

Copywriters can promote products that fulfill our strong need for love, belonging, and social interaction at this third level. Social media platforms, dating apps, memberships, subscriptions. “How to be more confident” “How to be more outgoing” “How to Be More Attractive” “How Ugly Guys Get Hot Women” “Do This To Attract Any Man”. This level responds to phrases like: “Don’t go it alone!” “Join Us Now!” “We need people just like you to join us on our mission to…” “Don’t miss this opportunity to join us in…”

At this level folks desire to become part of, belong to, a group of like-minded people. They long to be a valued member of a pack, a herd, or tribe.

“Let’s”, the contraction of “let us”, is a word that implies being part of a group. Or, “Together we’ll…” is a phrase which can excite them.

Offering groups, forums, classes and events are also a great way to appeal to a prospect’s need for community and social interaction. Fitness classes, painting classes, retreats, group tour packages, rallys.

Copywriters can also make any promotion more compelling by the use of testimonials.

Testimonials satisfy their need to belong to a happy group of satisfied customers. “I want to be happy just like these people!”

They simultaneously address their lower need to feel safe.

“Others said it was good. So I can be confident then that I’m not getting ripped off.”

Social proof also helps boosts response and sales. Think McDonald’s with their “billions and billions served” signs. With that many buyers, it must be good. Most don’t want to be the first to buy. Social proof helps them feel safe that they’ll be satisfied in their purchase.

Level Four: How Copywriters Address ESTEEM Needs

Copywriters at this level can promote products which enhance self-esteem and self-worth.

Speak to this person’s desire for recognition, and respect. They want to feel special. Valued and appreciated by others. Offer luxury goods and exclusive services, personal development programs too. Golf and other club memberships.

Make your offers exclusive club, or limited membership opportunities. Openly decree that only folks of a “certain status” are allowed. Exclude certain folks on purpose, with phrases like “Only 5 slots available for this…” OR, “This is for serious investors only. If you’re earning less than $100k per year, don’t apply.”

Often,  the mere addition of an application or qualifying process implies to the prospect that you’ll have to be special somehow to get the thing. It’s not for everyone. “I want to be included.” Highly enticing.

“Getting what we perceive others can’t have is highly intoxicating.”

Personalization, by using their name you boost their esteem. Awards and Certificates as well. If YOU have won awards, say so. Surprise gifts sent after, or with, the purchased product, and handwritten Thank You notes, make them feel special too.

“Your friends will be amazed!” “Stand out from the crowd!”

Hey, Everyone want to feel special!

Level Five: How Copywriters Address SELF-ACTUALIZATION Needs

Promote products at this level that help individuals achieve their full potential. Acheive their life goals.

This includes things like educational programs, career coaching, golf or tennis coaching, art classes, music training.

Experiential outings like exotic travel destinations, sky diving, or specific skill development retreats. Offer a flight to outer space with Elon Musk or Jeff Bezos!

At this top level, promote high-level skills and thrills!

Bucket list stuff. “Don’t miss out on…”.

Key Takeaways:

  • Maslow’s Hierarchy of Needs can be used as a powerful copywriting tool to uncover and understand the specific, immediate needs of your target prospect and create compelling sales copy which speaks directly to those needs. Those PAIN POINTS.
  • In copywriting, each level of the hierarchy can be leveraged to promote those products which satisfy the needs of those prospects at that level.
  • Incorporating Dr.Maslow’s Hierarchy of Needs psychology into into your sales promotions, lets copywriters gain attention faster, and craft more effective and more profitable marketing campaigns.

More on Maslow’s Hierarchy of Needs for Copywriters

As a copywriting tool, Maslow’s Hierarchy of Needs can be used to craft more profitable sales promotions by addressing each level of needs in a way that compels the prospect to buy. Here are some examples of how each level can be used:

Build Maslow’s Pyramid Power Into Your Sales Promotions

Maslows pyramid as copywriter tool

Illustration From “The Copywriter’s Persuasion Toolkit”

In this section, let’s explore specific examples showing how each level of the hierarchy can be used to compel a prospect to buy.

Physiological Needs

A copywriter can use this level to appeal to the prospect’s most basic needs. For example, a food delivery service could use the following template to address the physiological needs of seniors citizens living alone: “Get fresh, healthy meals delivered right to your door. Never worry about meal prep again.”

Safety Needs

A copywriter can leverage safety needs to appeal to the prospect’s desire for security. For example, an insurance company could use the following template: “Would you lose your home if you were injured and could not work? Protect yourself and your loved ones from sudden catastrophic loss with our (X) comprehensive insurance plan. Rest easy knowing you’re covered and your home and family are protected.”

Love and Belonging Needs

The smart copywriter uses this level to appeal to the prospect’s need for connection. For example, a dating app might say: “Find your perfect match today! Adventure and a loving relationship for you are just a click away. Join our exclusive community of safe, like-minded, high-class individuals now.”

Esteem Needs

The fourth level of the hierarchy is esteem needs, which include self-esteem, confidence, and recognition. Copywriters use this level to appeal to the prospect’s desire for recognition and respect.

A luxury car company might benefit from using the following template: “Experience the ultimate in driving luxury and status with our “Limited Edition (Celebrity) Version”. Only 50 available. All eyes will be on you when you roll up in this magnificent driving machine.”

Self-Actualization Needs

The final level of Maslow’s hierarchy includes personal growth, creativity, and fulfillment. A copywriter should use this level to appeal to the prospect’s desire for personal growth and achievement.

For example, an online course provider could use the following: “Unlock your full potential, achieve your highest goals with our comprehensive (X) course. Investing in yourself is the mighty first step toward the realization of your dream.”

Wrapping up….

Copywriters who incorporate Maslow’s Hierarchy of Needs into their sales promotions will instantly create more effective, more compelling, and more profitable marketing messages.

By understanding the needs and motivations of their audience in advance of your writing, copywriters can craft messages which resonate perfectly with their prospects and drive sales higher.

Recently, I was reminded that legendary, multi-million dollar business builder, marketing expert, and Simpleology Founder and CEO, Mark Joyner dedicated a whole chapter (Chapter7) in his now out-of-print book, “Mind Control Marketing” exclusively to the value Maslow’s Hierarchy of Needs provides to copywriters.

In that chapter he states:

“I never – repeat, never – make a sales pitch without keeping Maslow’s Hierarchy foremost in mind. When discussing your product, you will succeed by breaking each feature down in terms of how it can help satisfy your customers’ basic needs.
Or, better yet, lay out the facts and benefits of your product line so vividly that the customers can draw the conclusions themselves.
– Mark Joyner

The new Copywriter’s Persuasion Toolkit provides more valuable tips for using Maslow’s Pyramid to add a rocket-fuel boost to your promotions. You also get proven, tested, exclusive sales and psychological tactics compiled from some of the best marketing minds of the last 100 years.

Click here now to grab “The Copywriter’s Toolkit”at the lowest initial offering price. For less than the cost one steak dinner, The Copywriter’s Tool Kit could have you feasting on profits from your new copywriting skills for a lifetime. If you apply them.

Most won’t. That’s just the realty.

Are you different?

I love hearing more success stories. Drop me a note.

-Robert Schwarztrauber